This accessibility statement applies to the South East London Integrated Care System website (https://www.selondonics.org). The website is managed by the NHS South East London communications team (email@example.com). If you would like to provide feedback on our website, or ask a question, please get in touch.
We are committed to ensuring this website can be used effectively by all users, and have made our best efforts to ensure that the core content of the site is accessible. We are always looking to enhance and improve the accessibility of this website.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
Your browser supports a range of text sizes which can make text more readable. To change your font size go to the View menu and select a new size from the Text Size sub-menu.
However, we know from our own accessibility audits and from a report commissioned in 2022 that parts of this website are not fully accessible.
Contact us by sending an email to firstname.lastname@example.org if you have an accessibility query, including:
We aim to respond in 5 working days.
We’ve designed our content to be as accessible as possible.
If you need information on this website in a different format, like accessible PDF, large print, easy read, audio recording or Braille, please contact us.
We’ll consider your request and get back to you in 10 working days.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us to report this. This helps us improve.
If you contact us with a complaint and you are not happy with our response, contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 on legislation.gov.uk (the “accessibility regulations”).
We’re committed to making this website accessible, in accordance with the accessibility regulations. The full name of the accessibility regulations is the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
The accessibility regulations came into force for public sector bodies on 23 September 2018. They say we must make our website or mobile app more accessible by making it ‘perceivable, operable, understandable and robust’. They build on our existing obligations to people who have a disability under the Equality Act 2010.
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, due to the non-compliances listed above.
The content that is not accessible is listed below together with an explanation and reference to the relevant WCAG section.
WCAG 4.1.2 Name, Role, Value – This refers to the Cookie Settings logo at the bottom of the webpage.
These issues have been highlighted to our external developers, and will be resolved as soon as possible.
Our site contains a large number of PDFs created in previous years. Where these are no longer being updated, we do not intend to recreate them in accessible versions as this would be a disproportionate burden. We have submitted a disproportionate burden assessment to the Government Digital Service.
Many of these PDFs are not fully accessible to screen reader software. However, the ReachDeck Toolbar installed on this website can read PDF documents. You can launch the ReachDeck Toolbar on the top of this page and click on the PDF link on the website, and the PDF will open with the ReachDeck Toolbar. Please note the PDF must open within the browser window.
We are working hard to make sure that all parts of the organisation are fluent with the Accessibility Checker tools embedded in large part of the software we use, and to make sure that documents are checked against accessibility by default, before publishing them.
If you’re having problems using any PDFs, please contact us.
We have identified a number of issues through our Reachdeck Compliance tool and are actively working with our developers to address these issues as part of an ongoing programme to improve the accessibility of this website.
We’ve added the ReachDeck Toolbar to our site. If you struggle with reading, have a visual impairment, or prefer to read in your own language, the ReachDeck Toolbar can help.
Click on the orange ‘accessibility’ button that you can see in the header of all our website pages This will launch the ReachDeck Toolbar. You’ll see it dock to the top of your screen. Now click on the first ‘pointed finger’ icon on that toolbar and hover your mouse pointer over any text on our site to hear it read out loud.
The ReachDeck Toolbar will help you to read and translate the content on our website. Its features include:
Need support? Head over to Texthelp’s dedicated Support Site to find lots of useful articles on ReachDeck.
This statement was prepared on 25th June 2023. It was last reviewed on 6th September 2023.
This website was last tested on 27th May 2022. The test was carried out by Shaw Trust Accessibility Services.
We used this approach to deciding on a sample of pages to test, performing an expert evaluation of over 80 pages against all level A and AA success criteria of WCAG 2.1. Automated evaluation tools and manual testing by an experienced in-house pan-disabled testing team were utilised to complete a comprehensive accessibility audit. The website met 6 of the 19 (32%) applicable success criteria required for level A conformance and 5 of the 14 (36%) applicable success criteria required for level AA conformance. Based on these results, Shaw Trust Accessibility Services was unable to award this website an accessibility accreditation at that time.
You can read the full accessibility test report here.
We are now working with our external developers to meet the required improvements, based on the Shaw Trust report, the issues highlighted by the Government Digital Services, and the automated checks we perform weekly with the website accessibility checker ReachDeck Auditor.
This website’s accessibility will be reviewed on a regular basis. We will update this accessibility statement with any relevant changes.
Page last reviewed: 6 September 2023
Next review due: 31 October 2023