Help shape community earwax removal service in south east London

Join a focus group on earwax removal services

27 Nov 2025
Communities

NHS South East London is working to improve access to safe, timely, and effective earwax removal services across south east London. Many people experience problems with earwax build-up, which can cause discomfort, hearing difficulties, and sometimes impact balance.

At present, access to earwax removal can vary depending on where you live and which services are available locally. We want to change this by designing a consistent community earwax removal service that is fair and accessible for everyone across south east London.

To help improve the service we are keen to hear from people who have used NHS earwax removal services in the past, carers, family members, and friends who have supported someone needing treatment and anyone with an interest in how services are delivered in the community.

We are holding two online focus groups, where you will have the opportunity to find more about our initial plans and tell us

  • What works well in the current services
  • What challenges people face when trying to access earwax removal services
  • What improvements would make the service easier to use, quicker to access, and more inclusive.

Register to join one of the two online focus groups on:

  • 3 December, 2 – 3pm
  • 4 December, 6 – 7pm

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