The engagement toolkit has been developed by the ICS to support all staff undertaking engagement work and projects across south east London. It sits alongside the ICS working with people and communities strategic framework.

The how to community organise guide has been developed to understand how to listen, share power, build trust and create actionable solutions with local people and communities.

When you are planning your engagement, consider what local people and communities have already told us.

This toolkit will help you understand:

  • Your responsibilities around engagement
  • When, how and who to engage with, to get the most out of your engagement work
  • Examples of how to use different methods for engagement
  • The support available to you – from the ICS engagement team, wider resources and training

The community organising guide will help you understand:

  • What community organising is
  • How to build relationships and trust
  • How to address power issues
  • How to apply trauma informed approaches
  • When to use a community organising approach

As part of your work with people and communities, you will need to undertake an Equality Impact Assessment(EIA) to identify the potential impact the proposals you are engaging and developing with local people have and how they help address health inequalities. The initial EIA will also help inform which communities you need to engage with. You can read the ICB Equality Impact Assessment Toolkit here.

For more information please contact the engagement team.