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In Bromley and across the country, the NHS is working closely with local councils, voluntary groups, and community organisations to develop and deliver neighbourhood health services, in line with the ambitions set out in the national 10 Year Health Plan.

Neighbourhood working will transform how we support people’s health and wellbeing by bringing more care closer to home and making services easier to access. It will help people live healthier, more independent lives and reduce unnecessary hospital visits by providing joined-up, personalised care.

Neighbourhood working goes beyond treating illness. It reflects the 10 Year Plan’s ambition to shift the NHS from treating illness to proactive prevention and wellbeing support. This means helping people stay well at every stage of life, giving them more control over their care, and addressing the wider social factors that impact health, such as housing, employment, education, and social connections.

Neighbourhood working is not new to Bromley. We have a strong foundation of integrated local services and partnerships. This next phase builds on that work to deliver the 10 Year Health Plan’s ambitions.

In Bromley we will work cohesively together in our neighbourhoods to deliver a holistic person-centred experience with a focus on prevention and support closer to home.

We will achieve this by:

  • ensuring our knowledge of the whole person, the strength of their social networks, and the support, services and inequalities present in their communities, is at the centre of our proactive planning.
  • our commitment to providing joined up health, social and voluntary sector support that delivers better health and wellbeing for our residents.

Neighbourhood healthcare is not a new idea; we have been working in Bromley to join up services and better support residents for many years. See two examples below.

Bromley Child Health Integrated Partnership (BCHIP)

BCHIP is an award-winning multi-agency approach to implementing integrated children’s triage and clinics in the borough. This model, which rolled out across Bromley in 2024, offers a new way of providing a network of Bromley services, drawing in the many health, care, and support services families and children need, facilitated by a multi-disciplinary team.

It aims to reduce hospital admissions and attendances and empower families to better understand and manage their child’s wellbeing. This means children and families can access the services they need closer to home. Fewer children need to attend hospital outpatient clinics and can be seen much sooner, by the right clinician and service for their needs.

The impact of the service has been significant, with patients receiving services up to 33 weeks faster through BCHIP. Early evaluation indicates that children attending triage have 21% reduced attendances at primary care for the following six months, and those attending a clinic have a reduced attendance by an average of 61%.

Feedback from families has been overwhelmingly positive, highlighting the benefits of the community clinic model including the longer appointment times and the convenience of seeing specialists at their GP surgery.

The One Bromley Wellbeing Hub

The One Bromley Wellbeing Hub which is located in The Glades Shopping Centre was formally launched by the Mayor of Bromley on 9 July 2024. It brings together health, care, and voluntary services to work in a joined-up way for local people and aims to reduce inequalities in the borough by making these service freely available and easily accessible by all.

The Wellbeing Hub hosts several regular services including Vital 5 Checks, Bromley Well and Citizen’s Advice, the Stop Smoking Service, maternity vaccinations and maternity stop smoking support and sickle cell community care.

What are the neighbourhoods in Bromley?

In Bromley we have defined our neighbourhoods geographically, matching the boundaries of our Primary Care Networks.

  • North East (covers Mottingham, Downham, Chislehurst and Central Bromley)
  • South East (covers Orpington and The Crays)
  • North West (covers Beckenham and Penge)
  • South West (covers Hayes Wick and Five Elms)

You can find out more about services in your neighbourhood by:

List of GPs in alphabetical order

GP Address Neighbourhood
Addington Road Surgery 77 Addington Road, West Wickham, Kent, BR4 9BG South West
Anerley Surgery 224 Anerley Road, London, SE20 8TJ North West
Bank House Surgery 84 High Street, Farnborough, Orpington, Kent, BR6 7BA South East
Ballater Surgery 108 Chislehurst Road, Orpington, Kent, BR6 0DP South East
Bromley Care Practice 14 The Crescent, Beckenham, Kent, BR3 1DU South East
Bromley Common Practice 3 Mackintosh Street, Bromley, Kent, BR2 9GT South West
Bromley Park Medical Centre 42 Tudor Way, Petts Wood, Kent, BR5 1LH South East
Broomwood Health Centre 41 Broomwood Road, St Paul’s Cray, Orpington, Kent, BR5 2JP South East
Cator Medical Centre 379 Croydon Road, Beckenham, Kent, BR3 3FD North West
Chelsfield Surgery 62 Windsor Drive, Orpington, Kent, BR6 6HD South East
Chislehurst Partnership, The 42 High Street, Chislehurst, Kent, BR7 5AQ North East
Cornerways Surgery 50 Manor Road, Beckenham, Kent, BR3 5LG North West
Crescent Surgery, The 38 Marion Crescent, St Mary Cray, Orpington, Kent, BR5 2DD South East
Derry Downs Surgery 29 Derry Downs, Orpington, Kent, BR5 4DU South East
Dysart Surgery 13 Ravensbourne Road, Bromley, Kent, BR1 1HN North East
Eden Park Surgery 194 Croydon Road, Beckenham, Kent, BR3 4DQ North West
Elm House Surgery 379 Croydon Road, Beckenham, Kent, BR3 3FD North West
Family Surgery 7 High Street, Green Street Green, Orpington, Kent, BR6 6BG South East
Forge Close Surgery Forge Close, Bromley, BR2 7LL South West
Gillmans Road Surgery 1 Gillmans Road, Orpington, Kent, BR5 4LA South East
Highland Medical Practice 10 Highland Road, Bromley, Kent, BR1 4AA North West
Knoll Medical Practice 19 Homefield Rise, Orpington, Kent, BR6 0FE South East
Links Medical Practice 27 Brook Lane, Bromley, Kent, BR1 4PX North East
London Lane Clinic Kinnaird House, 37–39 London Lane, Bromley, Kent, BR1 4HB North East
Manor Road Surgery 14 Manor Road, Beckenham, Kent, BR3 5LE North West
Norheads Lane Surgery 14A Norheads Lane, Biggin Hill, Westerham, Kent, TN16 3XS South West
Oakfield Surgery 17 Oakfield Road, London, SE20 8QA North West
Park Group Practice 17 Oakfield Road, London, SE20 8QA North West
Pickhurst Surgery 56 Pickhurst Lane, Hayes, Bromley, Kent, BR2 7JF South West
Poverest Medical Centre 42 Poverest Road, Orpington, Kent, BR5 2DQ South East
Robin Hood Surgery, The 94 Croydon Road, Anerley, London, SE20 7AB North West
Southborough Lane Surgery Crown Medical Centre, 3 Mackintosh Street, Bromley, Kent, BR2 9GT South West
South View Partnership South View Lodge, Bromley, Kent, BR1 3DR North East
Station Road Surgery 74 Station Road, West Wickham, Kent, BR4 0P South West
Stock Hill Medical Centre Stock Hill, Biggin Hill, Westerham, Kent, TN16 3TJ South West
Summercroft Surgery 1C Starts Hill Road, Orpington, Kent, BR6 7AR South West
Sundridge Medical Practice 84 London Lane, Bromley, Kent, BR1 4HE North West
St James’ Practice 138 Croydon Road, Beckenham, Kent, BR3 4DG North West
St Mary Cray Practice 322 High Street, St Mary Cray, Orpington, Kent, BR5 4AR South East
Tudor Way Surgery 42 Tudor Way, Petts Wood, Kent, BR5 1LH South East
Whitehouse Surgery 123 Towncourt Lane, Petts Wood, Orpington, Kent, BR5 1EL South East
Wickham Park Surgery 2 Manor Road, West Wickham, Kent, BR4 9PS South West

Neighbourhood teams

Developing Neighbourhood Teams is essential to delivering personalised, joined up and localised care across south east London. 

Neighbourhood teams will go beyond multi-disciplinary working by fully integrating staff from health, social care and voluntary services into a single local team, responsible for delivering seamless and coordinated care in a specific neighbourhood. They will work closely together to provide joined-up, personalised support shaped by the unique needs of the communities they serve.

Our aim is to make care more connected, easier to access, and better coordinated so it responds not just to clinical needs, but to the full range of a person’s physical, mental, emotional and social needs.

What the neighbourhood health service will mean for you

  • Joined-up care: different health and care services work together to support all your needs.
  • Easier access: services will be available closer to home, reducing travel and waiting times.
  • Better ongoing support: you see the healthcare professionals from the same team more often, leading to better follow-up care
  • More focus on preventing ill health: support for healthy lifestyles, mental wellbeing, and long-term conditions before problems get worse.
  • Easier to work out what services you need: with teams working together, it’s easier to find the right help when you need it.
  • More personalised care: services are tailored to meet your needs

Where are we now?

We’re at the early stages of developing a neighbourhood health service in Bromley.

Over the coming months, we’ll be sharing updates, listening to your feedback, and working with local people to shape and improve our plans.

Your voice matter

Visit Let’s Talk Health and Care to find out how you can get involved, share your views, and stay updated on the latest developments.