Home > Our residents > Your health > A guide to healthcare

What do you need help with?

Illustration of a hand with a cut on it, from which some blood comes out. On the left, a timer with the text "10 mins"

Cut that bleeds 10+ mins

Bad sprain

Burn or scald

Illustration of a person holding their wrist, with a red mark on it and lines to signify pain

Painful injury

Illustration of an arm with some red spots on it, and a red circle with lines to indicate pain or itching

Skin infection

Bad stomach pain

Urgent Treatment Centre
Illustration of a pharmacy bag with a prescription sheet

Prescriptions

Vaccinations

Illustration of a clipboard with two vials of blood

Screenings and blood tests

Illustration of an old man holding their hand on their chin, with a "?" thought bubble and text reading "3+ months"

Long term symptoms

Illustration of a man holding their shoulder, which has a red circle and lines signifying pain. Text reads "3+ months"

Long term pain

Illustration of a person holding their hands on their eyes, with a scribble above their head.

Anxiety, stress, low mood

Illustration of a person taking their temperature orally with a thermometer. On their head, a red circle and lines signify pain or fever. Text reads "38c"

High fever

Wound dressing

Illustration of a person holding their hands on their stomach, on which a red circle and lines signify pain

Stomach pain

GP practice
Illustration of a pharmacy bag with the word "prescription" on it, alongside a bottle of medicines

Prescriptions, medicines, treatments

Vaccinations

Illustration of a ear, with a red circle and lines to signify pain

Earache

Illustration of pills

Contraceptive pill

Illustration of an arm with a blood pressure monitor

Blood pressure testing

Illustration of a person holding their throat, with a red circle and lines to signify pain.

Sore throat

Illustration of a ear, with a red circle and lines to signify pain

Earache

Image of a woman with their eyes closed and their hands on their temples. between their eyes, a red circle and lines indicate pain.

Sinus pain

Illustration of an arm with some rush on it. A hand scratches the itch, with a red circle and lines to signify itching.

Itchy skin or rash

Image of a bee stinging someone's arm, with a red circle and lines to indicate pain

Sore bite or sting

Illustration of a woman seated on a toilet, peeing, with their arms on their stomach

Pain when peeing

Pharmacy
Illustration of a knee with some red dots on it, and a red circle with lines to indicate pain

Minor cuts and grazes

Illustration of an ankle with a red circle and lines to indicate pain

Sprain

Illustration of a leg with a grey area on it, and a red circle with lines to indicate pain

Bruising

A person sneezing on a handkerchief

Colds

Coughs

Hayfever

Illustration of the top half of a person, with a stylised digestive system. On the stomach, a red circle and lines indicate pain.

Indigestion

Headache

Care at home

If you need help with…

Illustration of an eye with some blood on it

Eye problems

For minor eye problems like:

  • Change in vision
  • Red eyes
  • Pain

Go to local optician or go on Primary Ophthalmic Solutions

Joints, muscles, bones (Musculoskeletal – or MSK)

Need help? Unsure what to do?

Worried about your mental health?

Illustration of: 1) a mobile phone with the screen of the NHS app; 2) A mobile phone with the browser on a "GP Practice website" contact form; 3) a person talking to a mobile phone

Anxiety, stress, low mood? Contact your GP practice.

A mobile phone calling 111

a mobile phone calling the 999 number, and an ambulance behind

Or – call 111 and choose the mental health option. Risk to life? Call 999.

Serious injury? Life or death emergency?

a mobile phone calling the 999 number, and an ambulance behindA person walking into a building that has a red "Emergency Department" sign and a red "H" sign on it.

Call 999 for an ambulance, or go to a hospital Emergency Department (ED)