We are proud to announce our Women’s and Girls’ Health Hubs have won the Patient Involvement and Choice Award at the very first NHS Excellence Awards.
The community-based service offers support for women and girls aged 13 and over across Lambeth (provided by Guy’s and St Thomas’ NHS Foundation Trust) and Greenwich and Bexley (provided by Oxleas NHS Foundation Trust).
The hubs bring GPs, nurses and specialists together in one place, ensuring women and girls can get help with more than one concern in a single appointment. The four main areas of support are currently contraception, heavy periods, menopause and pre-conception care.
The hubs were also created with input from over 1,400 local women and girls, ensuring lived experience shaped the services offered.
Since launching in 2025, more than 700 women and girls have received care, with 860 referrals overall. The average wait for an appointment is around four weeks, compared with 14 to 17 weeks through hospital gynaecology services.
Hayley Ormandy, Director of Prevention, Wellbeing, Equity and Long-Term Conditions for SEL ICB, said: “We know there is a gender health gap in the UK – too often, women and girls feel their concerns are dismissed. That’s why we were determined to do things differently through our Women’s and Girls’ Health Hubs. From the outset, we’ve placed the voices of local women and girls at the heart of this work, listening to what matters to them and designing services around their needs.
“I’m immensely proud of our team’s work with partners, and delighted we have received the Patient Involvement and Choice Award. I would like to thank the women and girls in South East London for shaping and informing our hub model – it’s these voices that are helping to close the gap on unfair and avoidable differences in health access, experience and outcomes.”
The hubs are moving into a second year, with funding secured for 2026/27. An independent evaluation is looking at access, outcomes and value for money. The programme will keep gathering feedback from local women and sharing what it learns across London and nationally.