Our work is focused on working with a wide range of stakeholders across south east London to deliver end-to-end pathway transformation. This includes:

  • engaging with those with lived experience to understand their experiences and how services can be improved;
  • developing of self-management resources to empower patients to manage their condition;
  • improving the resources available to GPs and other primary care colleagues so they are able to support patients in primary care (e.g. via advice and guidance);
  • developing and enhancing community services to reduce pressure on hospital services and deliver care closer to home; and
  • improving hospital pathways to ensure every appointment is value adding.

Recent achievements

South East London Waiting Times Website

We recently launched the South East London Waiting Times Website which allows primary care colleagues to access up-to-date information on waiting times for first outpatient appointments across the hospital sites in south east London. The website also incudes information on the alternative services available in each borough to remind referrers of what community provision or advice and guidance support is available. A patient view is currently in development and will be available in the coming months.

Community Services

Planned Care Community Services can reduce pressure on hospital services and ensure patients receive care closer to home. A key focus in recent years, has been to ensure that there is consistent provision across all six boroughs in south east London and we now have consistent community services in dermatology, ophthalmology and ENT across the ICS. We are the only ICS in London to do so. These services utilise a different workforce (e.g. GP with Extended Roles, optometrists), allowing us to increase overall capacity and reduce waiting times.

Further information

For further information please contact the South East London Planned Care Team: plannedcare@selondonics.nhs.uk

News, stories and events

Residents Learn How to Manage High Blood Pressure at Free Lewisham Event

Lewisham residents came together last week for a free community event aimed at understanding and managing high blood pressure. The “Understanding High Blood Pressure” session took place on Wednesday 22 October 2025 at Forest Hill Pools, offering residents practical guidance and expert advice. Attendees had the opportunity to have their blood pressure checked, learn how […]

29 Oct 2025
Bromley residents get connected with the NHS App at awareness day

On Thursday 16th October 2025, Bromley residents visited the One Bromley Wellbeing Hub in The Glades to learn more about the NHS App and how it can make managing their health easier. The NHS App Awareness Day offered free, walk-in support from local healthcare professionals who helped visitors download the app, create accounts and explore […]

29 Oct 2025
Free community event to help you understand and manage high blood pressure

Residents in Lewisham are invited to a free community event to learn more about high blood pressure – what it means, how to measure it and what you can do to keep it under control. The Understanding High Blood Pressure event takes place on Wednesday 22 October 2025, from 9:30am to 1:30pm at Studio 2, […]

30 Sep 2025