Supporting people to stay well where they live
20 Jun 2025
Our work is focused on working with a wide range of stakeholders across south east London to deliver end-to-end pathway transformation. This includes:
- engaging with those with lived experience to understand their experiences and how services can be improved;
- developing of self-management resources to empower patients to manage their condition;
- improving the resources available to GPs and other primary care colleagues so they are able to support patients in primary care (e.g. via advice and guidance);
- developing and enhancing community services to reduce pressure on hospital services and deliver care closer to home; and
- improving hospital pathways to ensure every appointment is value adding.
Recent achievements
South East London Waiting Times Website
We recently launched the South East London Waiting Times Website which allows primary care colleagues to access up-to-date information on waiting times for first outpatient appointments across the hospital sites in south east London. The website also incudes information on the alternative services available in each borough to remind referrers of what community provision or advice and guidance support is available. A patient view is currently in development and will be available in the coming months.
Community Services
Planned Care Community Services can reduce pressure on hospital services and ensure patients receive care closer to home. A key focus in recent years, has been to ensure that there is consistent provision across all six boroughs in south east London and we now have consistent community services in dermatology, ophthalmology and ENT across the ICS. We are the only ICS in London to do so. These services utilise a different workforce (e.g. GP with Extended Roles, optometrists), allowing us to increase overall capacity and reduce waiting times.
Further information
For further information please contact the South East London Planned Care Team: plannedcare@selondonics.nhs.uk
News, stories and events
Hot weather alert: stay well in the heat
A yellow heat alert is in place across south east London this week. This means the hot weather could affect people’s health, especially older adults, young children and people with long-term health conditions. It also means health and care services might be busier than usual. Help others stay safe Check in with anyone who may […]
18 Jun 2025
London unveils vision for a neighbourhood health service to transform care across the capital
Health and care leaders across London have set out a bold new vision to improve the way services are delivered in every neighbourhood of the capital, putting people and communities at the heart of care. A key strength of this work lies in the collective leadership behind it. NHS England (London Region), London’s five integrated […]
13 May 2025