Our work is focused on working with a wide range of stakeholders across south east London to deliver end-to-end pathway transformation. This includes:

  • engaging with those with lived experience to understand their experiences and how services can be improved;
  • developing of self-management resources to empower patients to manage their condition;
  • improving the resources available to GPs and other primary care colleagues so they are able to support patients in primary care (e.g. via advice and guidance);
  • developing and enhancing community services to reduce pressure on hospital services and deliver care closer to home; and
  • improving hospital pathways to ensure every appointment is value adding.

Recent achievements

South East London Waiting Times Website

We recently launched the South East London Waiting Times Website which allows primary care colleagues to access up-to-date information on waiting times for first outpatient appointments across the hospital sites in south east London. The website also incudes information on the alternative services available in each borough to remind referrers of what community provision or advice and guidance support is available. A patient view is currently in development and will be available in the coming months.

Community Services

Planned Care Community Services can reduce pressure on hospital services and ensure patients receive care closer to home. A key focus in recent years, has been to ensure that there is consistent provision across all six boroughs in south east London and we now have consistent community services in dermatology, ophthalmology and ENT across the ICS. We are the only ICS in London to do so. These services utilise a different workforce (e.g. GP with Extended Roles, optometrists), allowing us to increase overall capacity and reduce waiting times.

Further information

For further information please contact the South East London Planned Care Team: plannedcare@selondonics.nhs.uk

News, stories and events

International Women’s Day at the Bromley Adult Education College

Bromley Adult Education College welcomed local people on 10 March 2026 for a relaxed and informative International Women’s Day event focused on women’s health and wellbeing. Held at the Kentwood Centre in Penge, the drop‑in session ran from 11am to 2pm and gave local women the chance to access advice, information and simple health checks […]

24 Mar 2026
Issue affecting test results for some GP practices

Some GP practices in south east London have been experiencing issues with how they receive test results, including, for example: X-rays, MRI scans and blood tests. This issue is in just one part of practices’ IT systems, and does not affect how all test results are sent and received. NHS South East London is working […]

24 Mar 2026
High blood pressure event draws over 100 residents in Lewisham

Glass Mill Leisure Centre hosted the third Understanding Blood Pressure event in the borough of Lewisham on 11th March 2026, welcoming more than 100 residents from Lewisham and Ladywell (Neighbourhood 2) and the surrounding area. Across the afternoon, people moved between short talks with time for questions and a lively market‑style area – picking up […]

20 Mar 2026