Our work is focused on working with a wide range of stakeholders across south east London to deliver end-to-end pathway transformation. This includes:

  • engaging with those with lived experience to understand their experiences and how services can be improved;
  • developing of self-management resources to empower patients to manage their condition;
  • improving the resources available to GPs and other primary care colleagues so they are able to support patients in primary care (e.g. via advice and guidance);
  • developing and enhancing community services to reduce pressure on hospital services and deliver care closer to home; and
  • improving hospital pathways to ensure every appointment is value adding.

Recent achievements

South East London Waiting Times Website

We recently launched the South East London Waiting Times Website which allows primary care colleagues to access up-to-date information on waiting times for first outpatient appointments across the hospital sites in south east London. The website also incudes information on the alternative services available in each borough to remind referrers of what community provision or advice and guidance support is available. A patient view is currently in development and will be available in the coming months.

Community Services

Planned Care Community Services can reduce pressure on hospital services and ensure patients receive care closer to home. A key focus in recent years, has been to ensure that there is consistent provision across all six boroughs in south east London and we now have consistent community services in dermatology, ophthalmology and ENT across the ICS. We are the only ICS in London to do so. These services utilise a different workforce (e.g. GP with Extended Roles, optometrists), allowing us to increase overall capacity and reduce waiting times.

Further information

For further information please contact the South East London Planned Care Team: plannedcare@selondonics.nhs.uk

News, stories and events

Net Zero Week: delivering sustainable healthcare in south east London

In 2020, the NHS became the first national health system in the world to commit to delivering net zero. The NHS accounts for around 4% of the UK’s carbon emissions, so we have a significant role in meeting the net zero targets under the Climate Change Act. For emissions that the NHS can control directly, […]

06 Jul 2024
Information on the Synnovis cyber attack

On 3 June, Synnovis, a pathology laboratory which processes blood tests on behalf of a number of NHS organisations, primarily in South East London, was the victim of a cyber attack. For the latest updates on this, please see this dedicated NHS England website. You can also see the latest impact statement, published by NHS […]

05 Jul 2024
Celebrating Windrush Day

Saturday 22nd June marks Windrush Day – 76 years since the HMT Empire Windrush arrived at Tilbury Docks in Essex. The arrival of the Windrush generation is closely linked to the NHS, which was created just two weeks after the Empire Windrush’s arrival. The Windrush generation, both then and today, has played a crucial role in […]

20 Jun 2024