Support for you this Christmas and winter
Christmas and winter can affect our physical and mental health in lots of different ways.
It’s important to know there’s help at hand in Greenwich over the holidays and beyond.
If you need care urgently, please use the right service and if you are unsure which service is the right one to use visit NHS 111 online or call 111.
Which is the right service for you?
- Life-threatening emergency or serious injury: call 999 or go to your nearest Emergency Department (A&E)
- Medical attention and advice: contact your GP
- If you cannot contact your GP: visit NHS 111 online
- For expert advice and medicines: visit your local pharmacy
- Mental health emergency: visit NHS 111 online
Find out which pharmacies are open over the festive period.
Pharmacy First
Pharmacies can also offer advice and medication for common ailments under the Pharmacy First scheme, including
- Impetigo (ages 1 year and over)
- Infected insect bites (ages 1 year and over)
- Earache (ages 1 to 17 years)
- Sore throat (ages 5 years and over)
- Sinusitis (ages 12 years and over)
- Urinary tract infections (UTIs) (women aged 16 to 64 years)
- Shingles (ages 18 years and over)
Guide to healthcare
Consult the NHS South East London guide to healthcare for more information on common ailments and where to go for the right care at the right time in the right place.
Advice on staying well in winter
The council is also offering advice on staying well this winter.
Home First
Partners from Healthier Greenwich Partnership offer a wealth of services to help people stay well and recover in their own homes. Visit the Home First webpage.
Support with your mental health
Whether you’re feeling stressed, anxious, depressed or isolated, help is always available. Please don’t hesitate to reach out to any of our local support services. Getting some support can really make a difference.
If you or someone you know need help, the following services are available in the Royal Borough of Greenwich:
• Live Well Greenwich – If you’re not sure what you need, you can talk to a Live Well advisor who can tell you about services and activities that could help you or someone you know. Call Live Well Greenwich for free on tel📞0800 470 4831.
• Greenwich Time to Talk – Free, confidential NHS talking therapies for people in the Royal Borough of Greenwich who feel anxious and worried, or down and depressed. Call 📞020 3260 1100 or visit the website for more information.
• South East London Mind – A well established and highly regarded mental health and dementia charity in South East London, providing a number of mental health support services for residents in Greenwich.
• Greenwich Carers Centre – Support for unpaid carers managing stress, burnout and other challenges.
• Young Greenwich – Mental health and wellbeing support for children and young people.
• Live Well Greenwich Supports
• The Silver Line Helpline – run by Age UK is a free, confidential telephone service for older people. It provides friendship, conversation and support 24 hours a day, seven days a week. Age UK’s Silver Line Helpline gives anyone aged 55 or over the opportunity to exchange a friendly word, access support, or enjoy a long enriching conversation. Call free every day of the year, at any time. Call 📞0800 4 70 80 90.