The London Care Record

The London Care Record (LCR) is a digital shared care record solution, which enables health and care staff to have one secure view of a person’s relevant heath and care information. It was formerly known as “Connect Care”.

With the LCR, information is transferred securely, via a health information exchange system – this enables more effective care by care professionals at the first point of contact.

Supporting documentation

Recent achievements

Watch our video and learn more

Further information

The LCR enables health and care staff to have one secure view of a person’s relevant heath and care information. Even if a person’s details are held in other London care organisations, information can still be accessed safely and securely. For example, if someone from Peckham (South East London) attends A&E at Chelsea and Westminster Hospital (North West London), staff involved can access the information they need to treat that person quickly and safely. This could include information on allergies, current medications, or existing long-term conditions.

Please note – If you previously requested your information not be shared in Connect Care this is still honoured in London Care Record. If you prefer your health and care information not to be shared in the London Care Record, please download and complete this form and inform your health and care professional.

The London Care Record also enables frontline staff to see any care plans a person might have helping to ensure people’s care preferences are respected. You can find out more about the Universal Care Plan here.

News, stories and events

New shared executive appointments confirmed for South East and South West London ICBs

South East London ICB and South West London ICB are pleased to confirm two appointments to their shared executive team. The appointments follow the clustering arrangements agreed by both ICB Boards, which bring together some executive leadership roles across the two organisations as they strengthen their role as strategic commissioners. Elaine Clancy appointed Chief Nurse […]

17 Mar 2026
Easter Bank Holiday days – how to get the help you need

3-6 April 2026

13 Mar 2026
New NHS campaign to reduce medicine waste in London

NHS South East London ICB has teamed up with the other NHS integrated care boards across the capital to launch a new campaign to help people only order the medicines they need and reduce waste. Nationally, it is estimated unused medicines cost the NHS £300 million each year – money that could be used to […]

02 Mar 2026