The London Care Record

The London Care Record (LCR) is a digital shared care record solution, which enables health and care staff to have one secure view of a person’s relevant heath and care information. It was formerly known as “Connect Care”.

With the LCR, information is transferred securely, via a health information exchange system – this enables more effective care by care professionals at the first point of contact.

Supporting documentation

Recent achievements

Watch our video and learn more

Further information

The LCR enables health and care staff to have one secure view of a person’s relevant heath and care information. Even if a person’s details are held in other London care organisations, information can still be accessed safely and securely. For example, if someone from Peckham (South East London) attends A&E at Chelsea and Westminster Hospital (North West London), staff involved can access the information they need to treat that person quickly and safely. This could include information on allergies, current medications, or existing long-term conditions.

Please note – If you previously requested your information not be shared in Connect Care this is still honoured in London Care Record. If you prefer your health and care information not to be shared in the London Care Record, please download and complete this form and inform your health and care professional.

The London Care Record also enables frontline staff to see any care plans a person might have helping to ensure people’s care preferences are respected. You can find out more about the Universal Care Plan here.

News, stories and events

Extra urgent dental appointments now available

If you need urgent dental care for any of the following conditions, you can book an urgent appointment by visiting NHS 111 on the NHS app, online at 111.nhs.uk or by calling 111. Severe toothache: persistent and intense pain that cannot be managed with over-the-counter painkillers. Dental abscess: infection causing swelling, pain, and possibly fever. […]

19 Jan 2026
Launch of new NHS Excellence Awards

The new NHS Excellence Awards are open, providing a national platform to recognise the outstanding work taking place across health and care, sharing the best of the NHS with the rest of the NHS. Every day, local teams are delivering improvements that drive better outcomes, strengthen services and support better experiences for patients and communities. […]

19 Jan 2026
New: Guide to healthcare 

NHS South East London is launching a new campaign to help people find their way to the care they need – whether it’s going to their local pharmacy, a minor eye conditions service or resting up at home. The aim is to raise awareness of the full range of options and to increase people’s knowledge […]

05 Jan 2026