The London Care Record

The London Care Record (LCR) is a digital shared care record solution, which enables health and care staff to have one secure view of a person’s relevant heath and care information. It was formerly known as “Connect Care”.

With the LCR, information is transferred securely, via a health information exchange system – this enables more effective care by care professionals at the first point of contact.

Supporting documentation

Recent achievements

Watch our video and learn more

Further information

The LCR enables health and care staff to have one secure view of a person’s relevant heath and care information. Even if a person’s details are held in other London care organisations, information can still be accessed safely and securely. For example, if someone from Peckham (South East London) attends A&E at Chelsea and Westminster Hospital (North West London), staff involved can access the information they need to treat that person quickly and safely. This could include information on allergies, current medications, or existing long-term conditions.

Please note – If you previously requested your information not be shared in Connect Care this is still honoured in London Care Record. If you prefer your health and care information not to be shared in the London Care Record, please download and complete this form and inform your health and care professional.

The London Care Record also enables frontline staff to see any care plans a person might have helping to ensure people’s care preferences are respected. You can find out more about the Universal Care Plan here.

News, stories and events

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A red heat alert is in place across south east London this week. This means the hot weather could affect people’s health, especially older adults, young children and people with long-term health conditions. It also means health and care services might be busier than usual. Help others stay safe Check in with anyone who may […]

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Residents Get Support with the NHS App in Bromley

Residents joined a free drop‑in NHS App support event at the Bromley Health and Wellbeing Centre on Tuesday 9th June 2026, where they received practical help and advice on using digital NHS services. The event ran from 10:30am to 2:30pm and gave people the chance to speak directly with the friendly team, who supported attendees […]

12 Jun 2026
CQC ratings show strong results for health and care services across south east London

New inspection results from the Care Quality Commission show strong ratings for health and care services across south east London. At St Thomas’ Hospital, urgent and emergency care has kept its overall ‘outstanding’ rating. At Guy’s Hospital, urgent care has kept its overall ‘good’ rating. Inspectors also upgraded both services for caring, from ‘good’ to […]

03 Jun 2026