The London Care Record (LCR) is a digital shared care record solution, which enables health and care staff to have one secure view of a person’s relevant heath and care information. It was formerly known as “Connect Care”.
With the LCR, information is transferred securely, via a health information exchange system – this enables more effective care by care professionals at the first point of contact.
The LCR enables health and care staff to have one secure view of a person’s relevant heath and care information. Even if a person’s details are held in other London care organisations, information can still be accessed safely and securely. For example, if someone from Peckham (south east London) attends A&E at Chelsea and Westminster Hospital (North West London), staff involved can access the information they need to treat that person quickly and safely. This could include information on allergies, current medications, or existing long-term conditions.
If you previously asked us not to share your information through Connect Care, we will still honour your request. Find out how to ask us not to share your information through the London Care Record.
The London Care Record also enables frontline staff to see any care plans a person might have helping to ensure people’s care preferences are respected. You can find out more about the Universal Care Plan here.
In south east London we recognise the importance of how the NHS uses data and what it means to patients and the public. We also understand and support the principles of clarity and reassurance about security, confidentiality, transparency, and ethics. We are aware of the national NHS England Federated Data Platform (FDP) programme that has […]
Monday 31st August 2026
An amber heat alert is in place across south east London this week. This means the hot weather could affect people’s health, especially older adults, young children and people with long-term health conditions. It also means health and care services might be busier than usual. Help others stay safe Check in with anyone who may […]