The London Care Record

The London Care Record (LCR) is a digital shared care record solution, which enables health and care staff to have one secure view of a person’s relevant heath and care information. It was formerly known as “Connect Care”.

With the LCR, information is transferred securely, via a health information exchange system – this enables more effective care by care professionals at the first point of contact.

Supporting documentation

Recent achievements

Watch our video and learn more

Further information

The LCR enables health and care staff to have one secure view of a person’s relevant heath and care information. Even if a person’s details are held in other London care organisations, information can still be accessed safely and securely. For example, if someone from Peckham (South East London) attends A&E at Chelsea and Westminster Hospital (North West London), staff involved can access the information they need to treat that person quickly and safely. This could include information on allergies, current medications, or existing long-term conditions.

Please note – If you previously requested your information not be shared in Connect Care this is still honoured in London Care Record. If you prefer your health and care information not to be shared in the London Care Record, please download and complete this form and inform your health and care professional.

The London Care Record also enables frontline staff to see any care plans a person might have helping to ensure people’s care preferences are respected. You can find out more about the Universal Care Plan here.

News, stories and events

Hot weather alert: stay well in the heat

An amber heat alert is in place across south east London this week. This means the hot weather could affect people’s health, especially older adults, young children and people with long-term health conditions. It also means health and care services might be busier than usual. Help others stay safe Check in with anyone who may […]

08 Jul 2026
Appointment of Mike Parkinson as Non-Executive Director of NHS South East London ICB

NHS South East London Integrated Care Board is pleased to announce the appointment to the Board of Mike Parkinson, as a Non-Executive Director. Mike will join the Board on 1 July, and replaces Peter Matthew, who is standing down at the end of July. Mike is a chartered accountant with over 40 years’ senior experience […]

29 Jun 2026
New report highlights improvements in general practice across south east London

Teams across south east London have come together over the past year to deliver meaningful improvements in general practice, as highlighted in the newly published Clinical Effectiveness South East London (CESEL) 2025–26 Impact Report. The report showcases how sustained collaboration and a strong focus on quality improvement are translating into better outcomes for patients. In […]

24 Jun 2026