The London Care Record

The London Care Record (LCR) is a digital shared care record solution, which enables health and care staff to have one secure view of a person’s relevant heath and care information. It was formerly known as “Connect Care”.

With the LCR, information is transferred securely, via a health information exchange system – this enables more effective care by care professionals at the first point of contact.

Supporting documentation

Recent achievements

Watch our video and learn more

Further information

The LCR enables health and care staff to have one secure view of a person’s relevant heath and care information. Even if a person’s details are held in other London care organisations, information can still be accessed safely and securely. For example, if someone from Peckham (South East London) attends A&E at Chelsea and Westminster Hospital (North West London), staff involved can access the information they need to treat that person quickly and safely. This could include information on allergies, current medications, or existing long-term conditions.

Please note – If you previously requested your information not be shared in Connect Care this is still honoured in London Care Record. If you prefer your health and care information not to be shared in the London Care Record, please download and complete this form and inform your health and care professional.

The London Care Record also enables frontline staff to see any care plans a person might have helping to ensure people’s care preferences are respected. You can find out more about the Universal Care Plan here.

News, stories and events

Information on the Synnovis cyber attack

On 3 June, Synnovis, a pathology laboratory which processes blood tests on behalf of a number of NHS organisations, primarily in South East London, was the victim of a cyber attack. For the latest updates on this, please see this dedicated NHS England website. You can also see the latest impact statement, published by NHS […]

25 Jul 2024
Net Zero Week: delivering sustainable healthcare in south east London

In 2020, the NHS became the first national health system in the world to commit to delivering net zero. The NHS accounts for around 4% of the UK’s carbon emissions, so we have a significant role in meeting the net zero targets under the Climate Change Act. For emissions that the NHS can control directly, […]

06 Jul 2024
Celebrating Windrush Day

Saturday 22nd June marks Windrush Day – 76 years since the HMT Empire Windrush arrived at Tilbury Docks in Essex. The arrival of the Windrush generation is closely linked to the NHS, which was created just two weeks after the Empire Windrush’s arrival. The Windrush generation, both then and today, has played a crucial role in […]

20 Jun 2024