Starting with a bleary-eyed meetup for the 7.30 from King’s Cross to Grimsby, we arrived at a Navigo complex of buildings not really sure what to expect. It looked like a nicer holiday inn or business park, lovely landscaping etc, so possibly their offices? We went straight to the open reception and were met by […]

I don’t know about you, but I really like meerkats. I dig the way that they keep lookout, scouring the peripheries of their environments with panoramic vision. I’m lucky in that I get to meet their human counterparts all the time – plugged in super connectors who are ready to meet your gaze. People who […]

Professor Sir Don Berwick was introduced to our cohort of 30 SEL ICS ‘system leaders’. Berwick or ‘Don’ as we came to know him has been described by some as “iconoclastic,” and by others as “a man able to survey the fragments of a broken health care system and imagine how they could be made whole”. […]